LS Adaptive was inspired by the personal experiences of our CEO, Emily Gerhardstein, whose father struggled with fastening clothing due to aphasia. This real-life challenge drives our commitment to intentional, user-centered design.

We welcome feedback from our community. Please email us directly at wecare@lsadaptive.com to share your thoughts or suggestions.

You can reach our customer support team via email, at wecare@lsadaptive.com. We are committed to providing accessible, responsive support for all users.

Yes. We offer wholesale options for both our apparel and Hana™ Fasteners. If you're a retailer or want to carry LS Adaptive products, please contact us at wesell@lsadaptive.com for information on partnership opportunities and bulk ordering.

LS Adaptive is for anyone seeking greater independence, dignity, and comfort in daily dressing. Our adaptive clothing is designed especially for:

• People with limited dexterity (such as those with arthritis, stroke recovery, carpal tunnel, or other hand mobility challenges)
• Individuals with disabilities who need clothing solutions that are easy to put on and take off, without sacrificing style
• Older adults who want to simplify their routines while maintaining their personal style
• Caregivers and families looking for practical, confidence-boosting apparel for loved ones
• People looking for ease-of-use clothing alternatives.
• Everyone deserves to live life on their own terms, LS Adaptive is here to make that possible.

Common features include magnetic or Velcro closures, elastic waistbands, side or back openings, seamless or tagless designs, accommodations for medical devices, and designs for seated wear.

Adaptive clothing incorporates functional modifications (e.g., magnetic buttons, easy-access openings) not found in standard apparel, making it easier to put on and take off.

Yes. We design in close collaboration with people with disabilities, caregivers, and healthcare professionals. Their lived experience and feedback guide how our products are designed, tested, and refined, so what we make works in real life, not just on paper.

• Patent-pending fastener technology.
• Focus on discrete, intuitive, and universally accessible design.
• Commitment to continuous innovation and user-centered development.
• Personal connection to the disability community ensures authentic, empathetic product development.

Hana Fasteners™ are LS Adaptive’s patent-pending magnetic fastening system, designed specifically for adaptive apparel. They are low-profile, lightweight, and secure, making one-handed dressing easier while blending seamlessly into everyday clothing. Unlike bulky alternatives, Hana Fasteners™ provide a strong, reliable closure without adding stiffness or bulk. They are also washer and dryer friendly.

Our fasteners are engineered for long-term use. Under normal conditions, the magnets maintain their strength and performance for decades. They only risk losing strength if exposed to extreme abuse or very high heat above 100°C or boiling water.

Advanced Imaging Technology (AIT), now available at most airports, can facilitate your screening and reduces the likelihood of a pat-down. LS Adaptive’s magnetic fasteners are discrete and typically do not trigger airport security alarms. The magnetic elements will trigger metal detectors.

If you choose to not be screened through the Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will probably be subject to a pat-down screening. If you have concerns, you may wish to inform security staff about your adaptive clothing.

Yes, our products are intentionally designed for ease of use, with intuitive fasteners and clear instructions.

Our fasteners are designed with safety in mind, nevertheless, the fasteners used in LS Adaptive’s solutions do use magnets. So, if you have a pacemaker or other medical device that is sensitive to magnetic fields, please consult your healthcare provider before use, and contact us for detailed product specifications.

No, our fasteners are engineered to withstand repeated laundering without loss of function or strength.

We provide detailed sizing guides and recommendations for measuring, including considerations for wheelchair users and those with unique body shapes. See our sizing guide link.

If you need assistance, our customer support team is available to help at wecare@lsadaptive.com.

Yes! All LS Adaptive apparel is HSA/FSA eligible when purchased with a Letter of Medical Necessity (LoMN) because it addresses mobility, dexterity, and daily living challenges. Through our partnership with TrueMed, you can use pre-tax dollars to shop and save on adaptive clothing.

Add any LS Adaptive product to your cart (all are eligible). At checkout, choose “TrueMed | Pay with HSA/FSA,” enter your HSA or FSA debit card info, and complete your purchase. If your card is declined, it’s often due to insufficient funds or restrictions from your plan—check your balance or contact your provider.

No problem. Select the “TrueMed | Pay with HSA/FSA” option at checkout and enter a regular credit or debit card. TrueMed will email an itemized receipt you can submit to your HSA/FSA provider for reimbursement.

Depending on your HSA/FSA rules, you may need a Letter of Medical Necessity (LoMN). Choosing the TrueMed payment option at checkout will guide you through obtaining a LoMN, which states your diagnosis and why the apparel is medically necessary.

No, our fasteners are engineered to withstand repeated laundering without loss of function or strength.

Before Washing

• Turn pants inside out
• Check pockets and secure all fasteners
• Gently pre-treat stains with mild soap if needed

Washing

• Wash in cold water on a gentle cycle
• Wash dark colors separately the first few times

Drying

• Air dry when possible
• If using a dryer, close all fasteners and use low heat
• Remove while slightly damp to prevent overdrying

Storage

• Store with adaptive features fastened
• Hang or fold in a clean, dry place

Specialized care instructions for garments with innovative Hana Fastener™ technology.

Essential Care Steps

• Pre-Wash Preparation: Close all Hana Fasteners™ securely before washing. This protects the fastening mechanism and prevents snagging on other garments.
• Air Dry Recommended: Hang dry or lay flat, avoid high heat drying (>100°C).
• Excessive heat may affect the magnet strength in Hana Fasteners™.

Special Warnings

• Temperature Warning: Never expose Hana Fasteners™ to temperatures above 100°C (212°F) as this may affect their functionality.

We offer flexible return and exchange policies to ensure you find the right fit and solution. Please see our Returns & Exchanges page for details or contact our support team for assistance.

Orders are processed Monday through Friday, excluding holidays. Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking details to become active.

Standard shipping is available within the continental U.S. Orders typically arrive within 4 to 6 business days after processing.

Yes. We ship to P.O. boxes, APO/FPO military addresses, and international destinations. These shipments may require special handling and can incur additional costs such as handling fees, import duties, and taxes.

During peak periods and holidays, please allow an additional 2 to 3 business days for order processing. We appreciate your patience during these high-volume times.

If your package is lost or stolen, contact our Customer Care team via email, at wecare@lsadaptive.com with your name and order number. Investigations typically take 7 to 14 business days.

Use the tracking number provided in your shipping confirmation email to check your order status. If you have not received your order within 7 business days after shipping, please reach out to us and we will be happy to help, wecare@lsadaptive.com.